Poppy! Welcome to the Chiari forum. Sorry the Doctor’s list is giving you trouble: it is outdated and should be replaced.
I used the search engine (magnifying glass, to left of the avatar, upper right) for “UK doctor” and found an old thread that you might want to revive. Just ask your question again, on that thread, and the others will get a notification of your comment.
You never know: why not give it a go?
Seenie from ModSupport